competitive advantage of kfc and mcdonald's

He further asserts that it has incredibly lagged behind in terms of mass communication of its plans for enhancing sustainable supplies by investing in CSR. Cheeseman (2013) says that they spend a total of $6 billion in 1970 on purchasing fast foods. South Africa has one of the most developed economies in Southern Africa with the second highest GDP of all African countries in 2017. Otherwise, rising competition is leading to higher operational and marketing costs. KFC, second largest restaurant in the world have their outlets around 120 countries with more than 18000 outlets. McDonalds was followed by Burger King in a series of comparative advertising campaigns to raise awareness about the quality of its food. McDonalds is an indirect competitor of Burger King, Nordsee, Subway, and Pizza Hut. They have to establish mechanisms of enhancing corporate governance. Originally in 1962, no military base in the United States had drive thrus at restaurants. Over three million takeaways are discarded in the United Kingdom each day. From the perspective of balance meals, KFC did a better work than McDonalds because their meal has more protein, carbohydrates, and vegetables. 2010, The Quest for Sustainability, Supply Chain and Logistics Management, vol. Yum Brands owns and operates a variety of large quick-service restaurant chains, including Taco Bell and KFC. The advertising wars were unsustainable in their own right they were prohibitively expensive. Apart from it working professionals who need a quick bite also rely on McDs for it offers the right food at the right prices. They are the leaders of the industry and provide training to their franchisees. Cheeseman (2013, Para. Fast food outlets in their chain are committed to keeping their stores clean, consistent, and enjoyable to their customers. (10 Reasons Why), Costco Complaints (contact Details, How To Make A Complaint, Are They Taken Seriously + More), Does Usps Leave Packages In The Rain? In its mission statement, McDonalds states that it focuses on people as most important resources that are available to enhance the success of its business objectives and goals (Wilhelm 2011). McDonalds restaurants are mainly run through independent franchisees in more than 100 Over the long term, McDs aims to manage 95% of the restaurants in its system through franchisees. It is essential to keep the customers engaged and retain them so that they do not switch brands. McDonalds is the leading and one of the most popular fast food brands of the world. 17 no. - Caitlyn Johnson. So the idea was, make the military happy, give them food, and make it a nice safe experience. The United Nations 2014, The Millennium Development Goals Report, The United Nations, New York, NY. In this study, target population is the young consumers (under 30) in From the perspective of balance meals, KFC did a better work than McDonalds because their meal has more protein, carbohydrates, and vegetables. For instance, KFC have chickens come with whipped potatoes, salads, buns and soft drink but McDonalds have fried chickens with French fries and soft drink only in both fried chicken set. Such gases include methane, nitrous oxide, and carbon dioxide among others as defined by the Kyoto Protocol (The United Nations 2014). McDonalds offline marketing strategy focuses on opening as many restaurants as possible in relevant locations to drive sales. Fast-food organisations are cheap. Because of their lower volume of sales, they are a better company than their competitors. Your privacy is extremely important to us. 40 no.15, pp. Web. In todays competitive world, Service Quality has become one of the most strategic tools for A strong supply chain is the backbone of a large and global business. Barnett, M. 2010, Colonel Sanders New Modern Army of Outlets, Marketing Week, 4 March, pp. ), Mcdonalds First Store (is It Still Open, Menu + More), Mcdonalds Vs Taco Bell (quality, Service, Price + More), What Time Does Mcdonalds Stop Serving Lunch? Franchising improves the brand value of the company hence bargaining power along with improving its revenue and visibility. Guaranteeing sustainable supply chains calls for the deployment of a number of principles. Brands and Dominos to secure that accolade. This claim means that apart from the need to serve their own interest and the interest of the owners, McDonalds and KFC have to deploy the adopted supply chain management approaches to demonstrate their concern to the protection and preservation of the environment within which they are established. If youre the first to try something new or to address the spotted need, youll get better results. McDonald's is arguably the largest global fast food chain in the The principles must be directly related to the concerns of people who consume the products. So think about KFC for a minute. The restaurant prides itself in having a differentiated process to manufacture its products and thus retain a healthy competitive advantage. After a pandemic, the fast-food industry will be unable to survive for at least a year. 573-580. The main items included on its menu are hamburgers and cheeseburgers, Big Mac, Quarter Pounder with Cheese, Filet-O-Fish, several chicken sandwiches, Chicken McNuggets, wraps, french fries, salads, oatmeal, shakes, McFlurry desserts, sundaes, soft serve cones, pies, soft drinks, coffee, McCaf beverages and other beverages. 1982 April 29th McDonalds first join Malaysia market (Pui, 2017) and now they already have about 271 outlet in Malaysia and they also estimated that they will have about more 500 outlet in Malaysia by the years of 2020 (Wong, 2013). It also explains to its staff how to become sustainable whilst not neglecting the meaning of being a sustainable organisation. McDonalds is a big supporter of the Ronald McDonald Houses. McDonalds, on the other hand, has been relying on its established brand name and customer base to stay ahead of the competition. Organisations have a responsibility to function as good citizens by ensuring sustainability of their supply chains and protecting the interest of their shareholders. Amid undergoing various corporate transformations in a bid to establish a competitive advantage, KFC has not gone without challenges that are articulated to the need to enhance sustainability in its supply chains. Sustainability in supply chain management can be enhanced through programmed inter-supplier communication strategies. 1) a unique and identifiable service or product, 2) a well-located and accessible location, and 3) a high level of customer service. They offer hamburgers, french fries, breakfast menu items and many more. Its key competitive advantages have included nutrition, convenience, affordability, innovation, quality, hygiene, and value added services. August 2, 2021. https://ivypanda.com/essays/mcdonalds-and-kfc-corporate-responsibility/. McDonalds differentiates itself from its competitors by its focus on innovation, customer service, and its global reach. It also uses digital channels to collect customer feedback and to address complaints and issues. The Burger King cheeseburger contains more protein and sodium than the McDonalds cheeseburger. One major source of competitive advantage for McD is its extensive global presence. McDonalds restaurants are mainly run through independent franchisees in more than 100 countries. The franchisees own and operate more than 90% of McDonalds restaurants globally. Having a focus on quality has allowed them to maintain a good supply chain, which helps ensure the high quality of their food and the safe handling of any contaminants. Proficient in: Nutrition & Dieting, Corporation. The lifestyle around here has changed in so many ways from when our parents were children. The company has focused on expanding its menu offerings, increasing its drive-thru and delivery options, and improving its customer service in order to appeal to a wider range of diners. To run a major fast food chain, you need to ensure regular supply of good quality raw materials. Upon noting the various sustainability problems in the supply of raw material and finished products, McDonalds and KFC have now focused on developing organisational policies for enhancing their corporate citizenship. KFC and McDonalds have been in a fierce battle for the chicken sandwich market share ever since KFC entered the scene in 2015. A Food Safety Advisory Council, made up of McDonalds technical, safety and supply chain specialists, as well as suppliers and outside academia, provides strategic global leadership for all aspects of food safety. Paying attention to the principle of corporate social responsibility encompasses one of the issues that constitute a sustainable supply chain management. Monopolies can also reduce competition and stifle innovation. McDonalds has focused on all these things. Green technology and green products communities will be interested to know whether products that are supplied by both McDonalds and KFC through their supply networks meet the concerns of environmental protection. Development of successful relationships and closer alignment of strategic decisions in supply chains is important for sustainable supply chains. professional specifically for you? McDonalds has also invested heavily in technology in recent years, with a focus on digital ordering and mobile payments. How is KFC positioning itself to gain a rival edge over? In addition, they offer a seasonal and regional menu option. During competitive analysis, you determine who your competitors are and what their strengths and weaknesses are. August 2, 2021. https://ivypanda.com/essays/mcdonalds-and-kfc-corporate-responsibility/. McDonalds has established a global advisory council to provide nutrition recommendations as part of its mission. Do you want fries with that? This is a question that has been asked for decades. In such a case there are some important factors fast food businesses should mind to build strong customer loyalty. Its parent company, the Yum Brands, reported in early 2009 that it had already exceeded its target on CSR by a reduction of greenhouse emissions by 51,000 metric tonnes (Environmental Leader 2009). Financial communities have recognised that sustainability is central to the improvement of shareholder value upon their expansion of cash flows. With great customer service and a great community service department, McDonalds remains a leader in communities all over the world. KFCs new menu items like Macs and Cheese, Cheezy Mushroom Crunch, and Chizza outperforms Texas Chicken. While these fast-food giants have a McDonalds has already built a strong brand image in the fast-food industry. McDonalds has developed strategic plans for ensuring that its products align with the emerging concerns on healthy foods and eating habits. To establish a balance of all the interested parties in the corporations products and services, they need to increase their communication and collaboration efforts to ensure that their supply chains remain sustainable. Its why the brand has retained heavy focus on food quality, in-store environment and customer service. The company focuses on making the supply process as efficient as possible. These include billboards, radio ads, and digital ads. McDonalds (MCD), Burger King (BKW), Carls Jr., Papa Johns, and Pizza Hut are among the companies that must supply Shanghai restaurants, according to a government statement. This process involves transformative mechanisms that are meant to outline various comprehensive road maps for detailing approaches that are implementable to ensure that business partners remain committed to the achievement of green technology in supply chains. McDonalds and KFC managers remain susceptible to challenges of enhancing sustainability in their supply chains while doing their businesses in a modern globalised business arena. Please note! McDonalds has a competitive advantage in terms of cheating prices. Burger King, the worlds fourth largest fast food chain, has steadily grown throughout the world. Business Ethics (2014) supports this assertion by adding that the company has led in terms of packaging in the tune of 300 million pounds. KFC operates in the fast-food industry just like McDonalds. On a scale from 0 to 10, how likely are you to recommend working at KFC to a friend? Higher focus on customer service has become more essential than ever for businesses around the globe. With a variety of meals, sides, and drink options to choose from, McDonalds knocks KFC off the top with a calorie average per Happy Meal of 381.71 KCALs. There is no reason for them not to be a major competitor in the market. McDonalds owns 82 of their locations and can rent them out to franchisees. According to the most recent data, as of July 30, 2021, the companys market cap was $52.3 billion, and its share price was $1863. It is why McDs spends a significant sum on marketing every year. Talk Radio News is a team dedicated to consumers. This shows that KFC retained their net earnings higher in year 2008 so that they can reinvest in its core business to pay its debt. The QSR industry has grown and is populated by a very large number It is an amazing service that is very much needed. The company has kept their marketing messages simple and consistent. The statistic showed KFC cost RM13.90 including the 20 cents of plastic bag, while McDonalds costed RM13.85 for both regular sets. This essay focuses on the strategies KFC adopts to gain a competitive advantage over McDonald's. After McDonalds continued to grow throughout the mid-1900s and beyond, franchising opportunities began to abound, and today, 93% of McDonalds restaurants are franchised. In spite of strong competitors likes KFC Subway etc. food. Thus, it also experiences challenges that are similar to those that are experienced by McDonalds. Other non-fast food chains have been targeted by McDonalds in order to gain a larger share of the market. We`ll do boring work for you. Customers rate KFCs Pricing Score a 3.6/5, making it one of the top three restaurants in terms of pricing, trailing only McDonalds. The Hamburger University was created to train franchise owners and help franchisees in the restaurant industry. However, it is generally accepted that the two companies are not owned by the same entity. A competitive analysis is a review of the strengths, weaknesses and strategies of your companys competitors. Texas Chicken has over 1,700 locations in 23 countries worldwide. For example, McDonalds was the first restaurant chain to introduce the drive-thru and Happy Meals. job in Hastings, MI. Web. Hence, sustainable supply chain management concepts that are deployed by KFC and McDonalds persuade organisations to become green. While these fast-food giants have a Communication is important for both McDonalds and KFC in overcoming criticisms over the sustainability of their chain supplies, especially when queries emerge concerning the foods nutritional value, sources of their raw materials, and issues on management of all associated wastes. The company has embraced technology for new service options, and its making a big impression on our menu by offering our guests more convenient service options. McDonalds and KFC pay incredible focus on CSR in their derivation of strategies for ensuring sustainable supply chains, especially following the heavy emphasis from green movements across the globe for an organisation to produce and distribute green products in the effort to curb environmental degradation. Claims of failure to invest in green technologies and use of green raw material have also challenged McDonalds sustainability of its supply chains. McDonalds is one of the worlds largest chains of hamburger fast food restaurants serving more than approximately 60 million customers in 120 countries each day. You get what you pay for when it comes to the dining area in Applebees. Additionally, McDonalds has a strong focus on families and offers a play area for children at most locations. For example, KFC offers a $5 Fill Up meal which includes a chicken sandwich, a drink, and a side. It has also managed a large supply chain to ensure the availability of good quality raw material. Sure, they brag about their 11 herbs and spices, which is great, but thats not what you are tasting when you bite into some extra tasty crispy, Bayer explained. Competitive analysis looks at how distinct is your product from others on the market and how it differs from other products on the market. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Different positioning strategies of the products development were examined before the goods have been supplied to the market. I have always been a shopaholic. Human beings tend to have a McDonald's is the worlds largest chain of fast food restaurants that serving over 64 million customers daily in 119 countries worldwide. Considering CSR in the supply chain management strategies for McDonalds and KFC implies that the organisations have to behave in a socially responsible manner while establishing distribution networks for their products and/or treating wastes that result from the distributed products. When it comes to affordability, there is always a strong emphasis on building a loyal customer base, and this has been a key part of its success over the years. Customers of Chick-Fil-A rate their brand as #4 on the list of Global Top 100 Brands. IvyPanda. Franchising form of new market entry is utilized within McDonalds business strategy to a great extent. McDonalds is the worlds most valuable fast food brand, with a market value of $124 billion. They also aim to provide good quality food. 2 no.1, pp. They also McDonalds restaurants and franchises, which stand at about 33, 500, continue to grow as the organisation penetrates new markets in Asia (Wilhelm 2010). Although one of the green approaches to the creation of sustainable chain supplies that are driven by perspectives of green supply chains is through recycling of paper, a more effective way is the creation and embracement of technological ways of maintaining supplies data through mechanisms such as holding data in soft form. Leveraging scale, supply chain infrastructure and risk management strategies, it also collaborates with its suppliers for achieving competitive, predictable food and paper costs over the long term (McDonalds Annual Report 2017). In the United States, McDonalds has a 42% share of the fast-food hamburger market. Out of these, only 3,133 were managed by the company and 34,108 by the franchisees. McDonalds and its franchisees buy food, packaging, equipment and other goods from several independent suppliers. The most preferred direction is the one that will ensure that supply chain approaches become cost effective to the extent of making an organisation experience competitive advantage. Thirdly, is their ranking and sales volume. And in doing so, it reduces a lot of its risk, both in the short and long term. McDonalds menu have much more choice for their customer to choose if compare to KFC. Within the last four decades, Americans have become large consumers of fast foods. When conducting a competitive analysis of McDonalds, it is important to consider their strengths, which include their global brand recognition, their scale and their financial resources. Aggressive food service competitors threaten McDonalds and impose a major strategic challenge in this SWOT analysis. The KFC mission or vision statement is as follows: To sell food in a fast, friendly environment that appeals to price conscious, health-minded consumers. KFCs major competitors include Wendys, Subway, McDonalds, and Burger King. These cost leadership strategies include economies of scale, proprietary technology, and preferential access to raw materials (Ciliberti 2009, p.119). Save my name, email, and website in this browser for the next time I comment. McDonalds, on the other hand, has had to deal with competition from newer, smaller chains over the years. McDonalds has direct competition in the quick-service restaurant industry from such companies as KFC, Subway, Taco Bell, Wendys, and Burger King. (adsbygoogle = window.adsbygoogle || []).push({}); vitag.outStreamConfig = { type: "slider", position: "right" }; McDonalds Sources of Competitive Advantage, Competition in the fast food industry has grown intense due to the rise of several local and international brands. 4. One of such strategies involves phasing out paper documentations and paper-based product packaging (Leclerc 2012). McDonalds has reorganized its field operations in order to become more nimble and focus on franchising margins. Strong brand equity has resulted in high customer loyalty but the brand still invest in R&D and marketing for higher customer engagement. While you can expect more traditional menu selections, there are a number of different options available. KFC is one of the major fast-food organisations that endeavour to internationalise by opening new outlets across the globe. But, Texas Chickens core dish of restaurant is only fried chicken. These efforts have helped the company maintain its position as the largest fast food chain in the world. So in this comparison, KFC is much more cheaper then Texas chicken. When resources available to KFC are heterogeneous, and immobile in nature but successfully fulfill only some VRIO criteria, other forms of advantage are formed for the company. 3533-3543. Business Ethics 2014, Assessing McDonalds Performance on Sustainability. What are the competitive advantages of KFC? KFCs competitive advantage is its strong brand recognition. In a bid to present its supply chain as sustainable, KFC now endeavours to engage in training and development programmes in addition to apprentice programmes on sustainable supply chain (Idle 2011). We utilize security vendors that protect and In the process, it also has the ability to control everything about the supply chain from beginning to end. Business Week, 18-19. An effective supply chain arm of an organisation ensures that products and services are availed just whenever they are required in a manner that will ensure that the increasing number of products that need to be availed in the market is sustainable (Bakshi & Fiksel 2010). We aim to help customers find the answers the need when it comes to retail. They also have to factor in the quality of their hamburgers in order to keep prices low in comparison to their competitors. High customer convenience and a good customer experience inside the stores have also helped the brand build strong equity. McDonalds adapted to future trends by allowing touchscreens to be used to select the menu from or introducing a vegetarian option to the menu. (your Full Guide), Why Is Mcdonalds So Cheap? The company offers a diverse menu of tacos, burritos, bowls, and salads in a fast-casual restaurant setting. McDonalds has a competitive advantage in terms of speed of service. McDonalds is very committed to keeping their restaurants clean. 10-11. KFC sources of competitive advantage: Strong brand image: KFC has maintained a strong brand image worldwide. Additionally, McDonalds customer service standards are among the highest in the fast food industry. IvyPanda. Such prints are computed using inventories of greenhouse gas emissions within a company, product and facility, or any other alternative entity. Their weaknesses include their high level of debt and their reliance on a small number of key suppliers. Nevertheless, the corporations CSR manager in the UK and Ireland confirms that its engagement in CSR has taken a long time to be embedded in its business model (Idle 2011). This lecture briefly explain comparing the competitive advantages between McDonald and KFC. The government should take steps to break up monopolies in order to benefit consumers and the economy as a whole. Indeed, competitive advantage is one of the supply chain management strategies that act as critical success factors for sustainability in any organisation, including KFC and McDonalds. Gone are the days when McDonalds enjoyed competitive advantage simply because of their unique product line. So far, McDonalds seems to be winning the battle. The restaurant will continue to strive for quality customer service. McDonalds has a large selection of meals for both children and adults at a low cost. The product ranges originality factor ensures a fixed or even growing share of the market. We will write a custom Assessment on McDonalds and KFC Corporate Responsibility specifically for you for only $16.05 $11/page. McDonalds and KFC pay incredible focus on CSR in their derivation of strategies for ensuring sustainable supply chains, especially following the heavy emphasis from green movements across the globe for an organisation to produce and distribute green products in the effort to curb environmental degradation. The beginning point is ensuring that inventories are availed at the right places at the right time and in the appropriate quantities.

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