Thanks for the confirmation (and letting me vent). Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I'd try calling Crown & Anchor if you are a member. July 21, 2022 in Royal Caribbean Discussion. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. But with the senior discount it makes it 1800! He first came back and told me it would be several hundred dollars more. Paid Upgrade after Final Payment? When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. I could not even get $100 OBC for the lower price. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. Started June 21, 2021, By :). that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. Some extra perks would be nice but oh well. Create an account to follow your favorite communities and start taking part in conversations. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. The agency may have won awards, but how long has he been working as a TA. The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Hi all, We are due to sail on a back to back cruises on Oasis in November. Started June 21, 2021, By Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Final payment is the cutoff. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. The most recent time was Saturday. Any other way to get the upgrade at the website price? 20102023Regal Sea Media LLC. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. He said it would be and there would be no problems. LauraS One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? Just 295 extra for a balcony. No hassle whatsoever. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. The second time was not a "new booking only sale" and was for a guarantee. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. :(. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. They will do the best to accommodate you. The caveat is you won't get any money back. royal caribbean upgrade room after final payment. A quick google search confirmed this policy and I was on my way. CC Help Jenn I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. She took my payment and upgraded us on the spot! LauraS Yep, never going with a TA again. It was not, but I said that was fine, the cabin qualified for military. He told me the price I was looking at was a military rate. LauraS Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. You will lose it since you are past final payment date. The upgrade was made, but no refund. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. The cruise market appears to be different from pre-covid. Started June 21, 2021, By Is that the new policy, and if so does anybody know when it changed? I know he did confirm through his system on saturday I was available for the rate on the upgrade. Cruisers' Choice Awards! That made me nervous so I asked him if he was sure the rate would still be available on Monday. Starting to get really excited now. Upgrade room category after final payment. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. CC Help Jenn (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Thank you as always for your wealth of knowledge. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. Those ARE restricted to new bookings. Cruisers' Choice Awards! Most reps on the main line have no clue. That is a great suggestion! But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). Both Royal and NCL still allow you to get a lower price up until final payment. Why he/she didn't want to book it for you is beyond me. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Because of the popularity of cruising almost all our rooms are occupied. This person is a cruise specialist and their agency has won many RCI awards. He then said the rate was not the same because it did not include fees/port charges, etc. I checked yesterday, it was still showing available. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". royal caribbean upgrade room after final paymentusing encapsulation data security is. The second time was not a "new booking only sale" and was for a guarantee. We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? Attempting to do another now if the right cabin is available. Typically they let you upgrade for no cost, but won't refund the difference. This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. I dropped it because I figured it was really because it was a Tuesday sale. We sail on November 23rd. Make Sure Your Voice Is Heard! I'm still so excited to go on my first cruise!! 5280mom, September 17, 2017 in Royal Caribbean International. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). My fault. you might not have scrolled down far enough. Your sailing (Harmony 11/3) IS on the flyer Bob provided. How would i find out which ones are obstructed view on Oasis? Will Royal Caribbean allow me to get an upgrade t. By Upload or insert images from URL. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. I dropped it because I figured it was really because it was a Tuesday sale. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. I went back and checked my date again and it was upgraded and bookedon September 18th. The cruise market appears to be different from pre-covid. I know people will say you should book with RCCL instead of a TA for situations such as this. If it's not then I will stop trying to look at upgrade opportunities. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. We do not have any OBC but did receive the 50% off second guest in each room. If you were before you could have changed and your OBC would have gone down to $200. I will keep looking :). By 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Pasted as rich text. Thank Kathy. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Nope. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. Thanks for sharing any knowledge or experiences. CC Help Jenn Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Great prices for neighborhood balconies as well. Your booking number would stay the same as you are just doing a reprice so nothing in the cruise planner (CP) will be affected. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. awestover89, September 6, 2021 in Royal Caribbean International. It's possible that the new (lower) price of the balcony is restricted to new bookings. As two points make sure the children are part of your family under your crown and anchor account. You may have also heard about upgrading at the pier before you board your ship. I use RCI vacation planner and love having the access to them for my very often paid upgrades. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. This morning I checked, and sure enough, the guarantee was gone. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. I thought RCCL was open on weekends but maybe shorter hours. CC Help Jenn Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. *Please see all applicable Terms & Conditions for Promotions. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Obviously, I will be happy in the rooms we originally booked. Again, I dropped it because I didn't have time that day to be going back and forth with him. Finally, it's NEVER too late to upgrade as far as RCL is concerned. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. Cruisingboyo, August 5, 2009 in Royal Caribbean International. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? CC Help Jenn Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. It seems if that were the case, I would see many posts about that on here! Its On the Carnival Liberty right now. The senior discount applies to everyone in the cabin. Balance is reading 0.00 even though amount paid is more than package price. Is this really the case? I went and checked and it doesn't look like I'm getting a refund. Will RCI not upgrade 13 days in advance of sailing? I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. You will be able to leave a comment after signing in, By They were happy to make that switch for me. 2023 Cruisers' Choice Awards! We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. You will be able to leave a comment after signing in, By I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Started August 27, 2021, By For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Thanks all! royal caribbean upgrade room after final payment. Your previous content has been restored. He then came back and said he could not get the rate. If you are eligible, you'll be able to submit bids for your upcoming sailing. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Is this true? Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Try and enjoy the cruise anyway. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. How to upgrade with Royal Up. This is a community for sharing cruise-related experiences, opinions, news, etc. I don't understand. Call back. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? Make Sure Your Voice Is Heard! Posted January 15, 2016. I just saved $100 on a cruise I booked for November 2020. By I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. He said it would be and there would be no problems. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Started August 27, 2021, By That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. Any deals on atm with black Friday for compatible mobiles? The first time it was on Tuesday. Is this true? Royal Caribbean International. Display as a link instead, royal caribbean upgrade room after final payment Login Using This Form. I am happy with my original cabin location. You will be able to leave a comment after signing in, By I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. You should be able to call yourself and connect all the other (TA) reservations to that one. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. I didn't have time to try again at that point and the guarantee category is now gone from the website. I just wanted some advice to see if what he is telling me is true. Sorry you are stuck in a cabin you would have preferred to upgrade. When you make your bid, you can request that your payment be made with your FCC. This was after final payment. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. It was approx. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Powered by Invision Community. Just like a Royal Caribbean adventure, the possibilities are endless. Thank you very much for your quick reply. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. Started August 27, 2021, By Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call.
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