Im trying to figure out which Oyster Card I need to move around London to see other places. For children that are adopted, fostered or subject to guardianship or residency order, you must attach the Adoption Certificate, Foster Order, Special Guardianship Order or Residency Order. RST will be aware if the employee only requires it for family members. Please only use the below forms if you have already received your registation details. Staff Hi Antonio. Note that some ticket machines are only set up to take credit cards and debit cards, and not cash, so make sure you check the signage before you press any buttons. For TOC employees this is your Rail Staff Travel Committee representative. Only touch your Visitor Oyster card on the yellow card reader at the start of your journey. You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. The names on the International Travel Documents must match the names on your passports. If you are unable to submit forms online, they can be emailed to us (How To - Send by Email). On the bus, you only need to touch on with your Oyster card (not off). There are four ways to buy an Oyster card: From the TFL website: The easiest way is to buy an Oyster card online from the TFL website and have it delivered to you. For guidance on eligibility of family members. Only people who use TFL are the ones who work in London. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. Staff Hi Park. You can also buy discounted Off-Peak Day Travelcards for yourself and up to four children aged between 5 and 15, travelling with you. Oyster is the best option for foreign tourists staying more than one day, and a 1-day travelcard is the best option for foreign tourists staying for just one day. The adult daily caps are listed in the table at the top. Live train status of trains from Newbury Racecourse to Richmond (London). If you run out of credit on your Visitor Oyster card, it's easy to top it up at: If you'd like to cancel your Visitor Oyster card before you've used it, you can ask for a refund by emailing tflenquiries@visitbritainshop.com. To replace lost or stolen nominee or dependent children passes, call to report the loss then complete the lost/stolen replacement application form and send it to Staff Travel. Tickets are non-exchangeable and non-refundable. Smartcards on National Rail The symbol used on smartcards issued by National Rail train operating companies Contactless smartcards are being progressively introduced as an alternative option to paper ticketing on the National Rail system of Great Britain. If they do not match, you may be refused travel when abroad. but bear in mind they only last for one day each, can only be used after 9:30 AM (or at any time during the weekend), and you all have to travel together - visitorshop.tfl.gov.uk/en/group-day-london-travelcard, Carol How do I get Senior discount on Oyster card if I have a Senior railcard, Staff Hi Carol. You can't top up pay as you go credit on your Visitor Oyster card at the pier, so make sure you have enough credit before you travel. 1/3 off most rail travel. If you want to start your journey to Tottenham before 0930, get Zone 1-3 anytime Travecards costing 12.10 each. This should be yourpublic Photo ID card. Validity change for the 2020/21 Staff Travel Card. [Note: You might have to wait for thirty minutes before the money actually appears on your card, which is something to bear that in mind if youre in a rush!]. For example, if you look at the journey from Heathrow airport to Paddington then youll see This journey is in zones 1-6 written in the fares box. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. For children aged 18 or over (may additionally be used for dependants age 16-17 at RST's discretion). Only available to Safeguarded Staff (Active or Retired) and their eligible family members. Regard Ondrej. Staff Hi Faye. RST is part of the Rail Delivery Group. If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below). Book train tickets from Newbury Racecourse to Richmond (London) that meet your requirements most from train timetables. Staff Hi Mike. It's the same price as Oyster, works in exactly the same way, and you don't have to pay the 7 deposit. An Oyster Card is a credit card-sized piece of plastic. The computer will recognise that your travelcard already covers zones 1-2 and deduct the difference from your credit. These travel cards have replaced the system of free tickets. You can do, but you need to register the card with TFL first (maybe you did that already when you bought it). 11-15 Zip Oyster photocard. For guidance on the use of your staff travel facilities. If you want to book a seat, you must do this at a National Rail ticket office; you can't book seats over the phone or online. Melanie Hi, I need to take underground (leichester square to kings cross) then overground (kings cross to Kidbrooke) the a bus. A decision has been made that the Staff Travel Card issued to Staff for the year 2020/21 which is printed with an end of validity date of 30 June 2021 will be extended to 30 September 2021. To prevent a delay in the issue of passes please attach a current passport style photograph to the application. Find out more about travelling with children. The card is valid for 2 years, and it gives you reduced rate travel on most European railways, including Eurostar, any time you want to go. You can set this up at the TFL website. Can we buy an Oyster card valid for a year and say put 15 credit on each, and am I to believe the total amount for that day travelling would be 7.20 off our cards then the balance can be used on another day within that year. If your standard Oyster card with privilege discount stops working, you need to callCustomer Serviceson 0343 222 1234 (TfL call charges) or ask for help at a Tube station. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please e-mail us for assistance. If theres a busy event on (like a music festival or a football cup final) then you might not be able to, and the computer might try and guess your destination by itself. Important information for International Free Coupons. we still think an oyster card is the best option for tourists staying four days, as buying a weekly travelcard or paying cash fares will probably end up costing more. Reservations are compulsory on all sailings. Using free and privilege tickets on National Rail services and Stena Line are subject to restrictions. Once posted by RST coupons cannot be replaced if they are lost or damaged, or if you are unable to use them. Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. These forms are not valid for use by holders of the RST Online Leisure Card. You must have your photo ID with you. Train Companies If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you. 6 Days - Get the 7-Day Travelcard. Note: It is not possible to claim back the 7 deposit if the card is less than a year old. Important information for allInternational Travel facilities Just be ready to show your card to the train staff . If you want it delivered abroad then you will have to buy a Visitor Oyster card instead (which is explained in greater detail on our Visitor Oyster card page). Find out if you are eligible for travel passes when you retire. Children under 11 also travel free on Tube, DLR, London Overground, Elizabeth line and some National Rail services when accompanied by a fare-paying adult (up to four children per adult). Thank you, Staff If they were pay-as-you-go Oyster cards then any credit left on them never runs out. 5-10 Zip Oyster photocard - Kids under the age of 11 are already allowed to travel for free on the tube if they're accompanied by a fare-paying adult, but if they need to travel alone then they'll have to get hold of a 5-10 Zip Oyster photocard. You are advised to book as early as possible as space for free travel is subject to availability. You will need to show your STC and PTAC. I assume the travel credit will be used up before the London Pass begins, at which point I would re-charge the Oyster to cover the days of the London Pass. Jobcentre Plus Travel Discount. If you are resident outside the UK, you may not be able to enter your phone number(s). For a change of emailaddress or phone number, You should submit the Replacement form and wait for a response. Many of your Frequently Asked Questions about Rail Staff Travel, 2nd Floor, 200 Aldersgate Street, I can use this visitor Oyster card any time of the day?. Note: Journeys to Gatwick airport and on the Heathrow Express dont count towards the cap, and journeys on the IFS Cloud Cable Car and Thames Clipper dont count either. Once youve bought yourself a card and registered it with TFL you can top it up with your debit card or credit card. . Staff Hi Pedro. Thanks for your help, Wendy. If you have a Retired Staff Oyster card, you can buy discounted tickets to travel on Eurostar for yourself and five companions, as shown below. To report lost or stolen cards, or add family members, please use the forms on our Forms page. If you have any comments about a specific rail journey please contact the train company that provides the service. For details about where you can use your travel facilities and restrictions. I have also linked the Railcard 16-15 for discounts. This will be my first visit and I need some advice about the best way to get train tickets outside London, for instance, to Winchester and Cambridge. You may also be eligible for free or reduced rate travel facilities through your local council and should contact them for more details. Please allow at least 4 weeks for delivery of passes for new family members. If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. This means you can travel as much as you like in a single day and the amount you pay for your travel is limited (or capped). Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . Using pay as you go with an Oyster card on the train is simple. You really need to ask your old employer as we don't have any information about Network Rail staff discounts. Oyster cards are accepted all over London on the bus, London Underground, London Overground, DLR, TFL Rail, National Rail, Thames Clipper riverbus, and even the IFS Cloud Cable Car. you cant claim back the deposit until a year later after its been turned into credit. Retired staff cannot buy privilege season tickets for their own use. That is the maximum amount of money that the computer will take from your card for that day. Bestseller Shippable product Accepted everywhere Use on several London airport connections and most London public transport, including Tube, bus, tram, DLR, London Overground, Elizabeth Line and most National Rail services. 16+ Dependent Child PTACs are valid for 12 months and expire on 31 December. Find out more about paying for river bus services. National Rail TOC ticket inspection staff will be briefed of this change to allow you to use dated boxes until 30 September. Off-Peak: Weekends and public holidays are always classed as off-peak. If your partner's Nominee Oyster card stops working, you will also need to write to Staff Travel and provide proof that your nominee still lives at the same address as you. The privilege discount can only be set on certain Oyster cards, according to the type of PTAC held. Oyster cards are London's smart ticketing system. you have to pay a 7 deposit and then add as much credit as you want. You should check the. In order to get one you have to be living in a London borough and be aged 60 or over. You can. You can ask for an alternative sailing if your first choice sailing is full. Once you go past the end date the travelcard will be dud, but dont throw away the empty Oyster card because you can still load another travelcard or some pay-as-you-go credit onto it later. And if you tap down twice at the same station after 30 minutes then you will be charged 2x maximum fares (one for each tap). I am new to this site. Regards Kim. If that doesnt work then youre probably out of credit. Unfortunately, changes to our building security means that we cannot offer a "face-to-face" service for personal callers. An Oyster card is a credit card sized card that can be used to electronically pay for travel on London transport. Click on the result pages and start your Oyster Visitor Card Login Page login within just seconds. All can now be booked with Eurostar at concession rate, travelling on Eurostar between the Netherlands and Brussels. The maximum amount that the card can hold in total is 90. Kory I have two Oyster card on my account with different numbers can my friend use one of these at the same time I am using the other one, as we will be travelling together. The Travel Tips for Europe document on Where can I go contains more details of how to use these international travel benefits. If you want to use the fast trains run by London Midland then you'll need a return ticket between Harrow and Watford. Contact Details Phone 0343 222 1234 Website tfl.gov.uk I am trying to understand how much will be charged in my oysters card. Get 1/3 discount on off-peak rail travel in London and the South East. Note: Sometimes the train station staff will open the gates to speed the flow of people through the station at rush hour, but you must STILL tap down. Please submit documents as a JPG, JPEG or PDF file of less than 1Mb. But if it's an Oyster card with a travelcard on it, or you get some kind of discounted travel on it, then that wouldn't be allowed. Use your card and save money at restaurants, shops, galleries and entertainment venues. So youll need zones 1-5. Live train status of trains from Bedford to Exeter St Davids. Visitor Oyster Card London Travel like a local across London with this smart and ready-to-use travel ticket. Unfortunately it doesnt apply to trains as well, just the buses. Imagine that youre travelling around zones 1-2 for a week, but you need to make a single journey into zone 6 for Heathrow airport. The computer will automatically deduct the correct fare from your card, and the remaining credit will be shown on a small screen close to the reader which is a handy way to check the remaining balance on your card. Prices are correct as of 4th September 2022, * Journeys between zone 1 and Heathrow are always charged at the peak rate, Return fares? For you to upload passport style photos of yourself and eligible family members. See our child train fares page for details, Young Visitor Discount? Floor 1 A Visitor Oyster Card is exactly the same as a normal pay-as-you-go card, but comes with a couple of extras that are primarily aimed at tourists. Patrick Hi there. I can see TFL continue to make losses. If you have a PTAC, you can get discounted travel on Wightlink and Stena services, and some other rail services. Other countries might call them a metro pass or travel smartcard. Oyster cards are different from other travel cards . You can also purchase a one-day bus-only pass from Tube stations. In January 2004, a PAYG product was launched for use on London Underground and DLR, but only a limited number of National Rail operators accepted the product on parts of their routes, usually . Can I use 1 for myself, 1 for my wife and 1 for a child with a discount (11-15 years)? Rail Staff Travel (RST) provides rail staff travel facilities for eligible Active and Retired Employees of the rail industry and eligible family members. If you have both the Oyster card and Railcard handy (or the digital card on your phone) then they can add it on - tfl.gov.uk/fares/free-and-discounted-travel/national-railcard-discount (they mention it at the bottom of the page). Everything is half what the adult fare is. Staff Hi Adrian. If you have an STC, you can apply for tickets to travel for free on: The number of free journeys you can book depends on the number of boxes on your STC. This website is only suitable for people who live in the UK, though. We plan to do the usual sightseeing in Central London. Then I can mix several public transports (tube, bus, train) and the daily cup will be 14.10 if I move between zones 1 to 6, LAURA Hi, to recover the deposit, is it only possible one year later? If you use a mixture of buses and trains (or just the trains on their own) then youll have to pay the train cap instead. The privilege discount for retired staff can only be set on a standard Oyster card. John I am a retired Network rail worker with a privilage travel card,i wish to travel from Euston sq. Valerie We have Oyster Cards from when we lived near London (we're in Newcastle now). So if you decide that you want 20 credit then you will have pay a total of 20 + 7. Comprised of 11 lines and 270 stations, the London Underground (known to locals as the Tube) is the most popular way to navigate the English capital, including to/from Heathrow Airport via the Piccadilly Line. If you need to pay for any item by credit or debit card: Issued on request only - please contact RST, Please refer to Travel Tips for Europe for more information, 2nd Floor, 200 Aldersgate Street, If youre a foreign visitor coming to London for just one day then youre better off with a travelcard. What is the total lay out we would need to pay for each card? If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please contact us by e-mail for assistance. Staff Hi Kim. For your own or your Spouse/Partner's child, you must attach a Full (long) Birth Certificate. Our tube journey planner will tell you which zones you pass through for each station. You can either pay by cash, debit or credit card. You will therefore have two valid STCs for three months of each year. A Visitor Oyster card is a smartcard. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. Use this form to apply for International Coupons when both the Employee. Ticket ticket office staff will be available in ticket halls to assist with the machines for a year after ticket office closures. Until the border control process has been agreed, this route will require a change of train in Brussels. If it worked correctly then the correct fare will be deducted from your card and the gate will open automatically. If you register the card on the TFL website then you can look it up there - oyster.tfl.gov.uk/oyster/entry.do. If you don't have time to buy your card online, you can also buy a Visitor Oyster card before arriving in London from different locations in the UK and overseas. It's valid for travel on the Underground, overground, DLR (docklands light rail), TFL rail, Emirates airline, and some trains. You need to applyevery time you need a new Priv-rate or reduced-rate Season Ticket. For more information, pleasecontact the operator. After 0930, get Zone 1-6 off-peak Travelcards for the same price. 4 Days - 37.40. You need to take the form, your STC and PTAC to the port when you travel. If I get an Oyster card, can I use it for national railway service? Customers can still buy and top up cards at ticket machines, online via TfL's website or using the TfL Oyster app. > Compare Oyster with travelcards and contactless. . She can't use that money to pay fares, though, so you'll have to add some more credit on top. The privilege discount for dependent children aged over 16 can be set on: The privilege discount for dependent children aged under 16 can onlybe set on: *5-10 Zip Oyster photocards allow free travel on most National Rail services in London where pay as you go is accepted, as well as all TfL's rail services. Travel using a Rail Staff Leisure Card The Rail Staff Leisure Card does not permit travel on any TfL services, including LU and DLR services other than the exceptions below: It can be used for free leisure travel on Tramlink services. Fifteen stations have pink Oyster readers: Blackhorse Road, Canada Water, Clapham Junction, Gospel Oak, Gunnersbury, Highbury & Islington, Kensington Olympia, Rayners Lane, Richmond, Stratford, Surrey Quays, West Brompton, Whitechapel, Willesden Junction and Wimbledon. Most National Rail trains within London can be boarded after 9.30 AM on weekdays and any time during the weekend. Please do not try and buy one outside of these timescales. The prices normally go up after New Year, so I don't know what it will be next year. If you make multiple journeys in one day then the computer will stop charging you once your total amount reaches the daily Oyster cap. The number allocated to you depends on eligibility, based on your employment terms and conditions, and your pay band (grade). We are currently unable to accept payments via the phoneand therefore payments are made via RST Online (we will be in touch if you don't already have an account). Apply for a 26-30 Railcard Senior Railcard If you're 60 or over, you can get 1/3 discount on off-peak pay as you go travel. Also, while the railcard will only discount the purchase of zone 1-6 and 1-9 paper travelcards, on Oyster you also get reductions on the zone 1-2, 1-3, 1-4 and 1-5 caps as well. An administrative fee may apply. If you don't touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted. Credit will be deducted from your card every time you travel on public transportation. They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. Non-European Railways Letters of Introduction, Non-FIP European Railways Letters of Introduction, Amtrak Vouchers (at least 10 weeks' notice required), Irish Ferries - you must provide dates and sailing times, The reason for the request must be documented on the form. You can do this at London Underground stations, TFL Rail stations, National Rail stations within London, or at a London Visitor Centre (except the one at Gatwick airport). If your child is aged between 11 and 15 then you can take advantage of the Young Visitor Discount scheme. Here is a map which shows you all the stations covered by an Oyster card: tfl.gov.uk/cdn/static/cms/images/london-rail-and-tube-services-map.gif. You will need a public ITSO Smartcard when you go to buy your Priv-rate Flexi Season. I would look at the Group Day Travelcards, that would probably be the easiest. Think of it as a price ceiling its the maximum amount of money that the computer will take from your credit in any one day (it actually runs from 04:30 AM to 04.29 AM the following day). Note that the fare allows unlimited bus journeys within an hour.. For information on transport vouchers generally see EIM16060.For details on the tax treatment of travel cards see EIM16065.. If two adults each have a Family & Friends Railcard, you can get discounted travel for: Get 1/3 discount on Off-Peak Day Travelcards for you and another named person, to travel: A member of staff can add your Railcard discount at: You'll need to show your National Railcard. If you forget to touch down then it wont know where you went, and youll be whacked for the maximum fare on that line. The Oyster daily cap might work out cheaper than buying a 1-day travelcard, but when you factor in the extra 7 deposit then it actually works out more expensive. Buying a weekly travelcard for zones 1-6 would be a waste of money just for a single trip, so youre better off buying a travelcard for zones 1-2 and then loading on some extra pay-as-you-go credit on to cover it. Add your discount to an Oyster card. All of our pages can be reached by using the navigation links on the right. Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. Can I use my 60 Oyster card on National Rail? Check your Oyster Visitor Card Login Portal here and get the perfect stats and other important details from here. It will just deduct a regular fare from your credit. I will arrive at Heathrow on Friday May 27th and depart London Monday May 30th. You can't get a refund for any credit on your Visitor Oyster card if it's lost or stolen. Don't touch out when you get off a bus or tram, or you will be issued with a penalty fare. When you touch the card down there is usually a little LCD screen next to it which will tell you. Once the privilege discount has been set, you will be able to add credit to it: The privilege discount will expire when your PTAC expires. If you register your card, this ensures that if you lose it, it can be cancelled and replaced. Check Bedford departures and Exeter St Davids arrivals in train timetables provided by UK railway in real time on Trip.com. At a train station: You can claim back any unused credit at a self-service ticket machine in one of Londons train stations but only up up to a maximum of 10. Please note that you will still need to submit an XX01 form as usual. If you are unable to complete the form because you do not have a UK National Insurance (NI) number, please e-mail us for assistance. Not sure what zones I will be in. A 1-Day Travelcard is cheaper than a Visitor Oyster Card if you are only in town for the day as you won't get the 5 fee back. If your Oyster card contains a travelcard then it cannot be lent to anybody else. This arrangement has now ended, Dependant only applications should be made via email or post, Only available to full-time Active Safeguarded Employees, To provide family members with access to RST Online, Please note that your family member(s) must already be in receipt of travel facilities in order to be provided with access to RST Online. If you've registered your card on the TFL website then you can top it up online - oyster.tfl.gov.uk/oyster/entry.do. Children under 11 travel free on buses and trams. Live train status of trains from Cardiff Queen Street to London Waterloo. I am just conscious that I may be charged more than the off-peak fare, which it should be running for this journey. Forget that site you found and use the official site for your information; tfl.gov.uk Am I charged for that trip? Touch your Visitor Oyster card flat on a yellow card reader when you enter a station to start a journey, At the end of your journey, touch your card flat on the yellow card reader as you leave the station; this means you'll be charged the correct fare for the journey you've taken, For pay as you go caps and Travelcard prices, check the, Tube, DLR, London Overground, Elizabeth line and most National Rail stations, Over 4,000 local shops in London called Oyster Ticket Stops -, Victoria National Rail station ticket office.
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