That includes things like cholesterol tests, mammograms, or Pap smears. Generally, it is preferable to give test results in person. I hope so, but they have been really good at being cost effective in my care since I do NOT have insurance. If results are shared by phone, email, or online, how does the office ensure they will only be shared with me or my designees? It was bad news. When they originally found mine and wasn't sure what they was they called me within 24 hour x. 1 doctor answer 1 doctor weighed in Dr. Laurence Badgley answered General Practice 54 years experience Unknown: Just go to the facility where the MRI was taken and ask for a copy of the report. Often, routine blood or imaging tests are part of preventive care. It's 100% against our security policies to use USB drives. Sad but true. I'm in the same situation I've had tests for a mass found in uterus and I had MRI scan 14th October, secretary rang me today to say the doctor will ring me on the 23rd of November. They tend to be fairly standard template letters. Results. Any insight would be appreciated. Test result communication in primary care: clinical and office staff perspectives. Doctors ask patients to have blood tests to know blood count, cholesterol level, and other things. I know they found something, I just wish they would have told me, even over the phone!! Healthcare providers order lab tests for four main reasons: The test results may be simple and straightforwardsay, positive or negative. Content on HealthTap (including answers) should not be used for medical advice, diagnosis, or treatment, and interactions on HealthTap do not create a doctor-patient relationship. Make sure whether the patient is free or not, ask if he is driving, or is kind of busy, so you can call later. | Helpful Guide, Is it normal not to feel pregnant? Blood cholesterol level is measured in this test, High-Density Lipoprotein (HDL), or bad cholesterol and Low-Density Lipoprotein (LDL), good cholesterol are also measured. When a doctor wants to share bad news with the patients, he needs to take care of a positive attitude and some general guidelines. Here in Ontario, they are only compensated for actual visits, not phone consults. Not to worry you at all, but if it were normal I find it hard to believe the Doc would make you come in and speak to him/her personally. Yes. That's true when you're first being diagnosed with something or managing a chronic illness. Telehealth appointments may be a good compromise between delivering results in person versus a phone call, letter, or secure message. Theyd probably assume theyd have cancerous lesions growing in their neck or collarbone. I think most doctors are like The doc didn't explain it. Doctors avoid telling the results over the phone because follow-up appointments and post-biopsy tests are also needed. I am a bot, and this action was performed automatically. Second, mistakes happen. some non-specific foci of wh read more As patients we all tend to think this is a free service and we should be grateful for what we get. nag your doctor, Test result communication in primary care: clinical and office staff perspectives, To track the progression of a chronic illness, To check for a recurrence of a treated condition. Similar to BMP, CBC results also come in a day. The Doctor may tell you over the phone or can ask you to come for in-person. Nobody here is a lawyer. Thats why you must see the doctor for these results. Doctors should manage free time and privacy to thoroughly convey the message to the patient. You're right See-Ann (sorry, that's how I think of your name, literally! On the other hand, if the results only require a minute or two of the provider's time, it's fair to ask for the results by phone, mail, or secure message. Just because a result is normal doesn't mean that the visit is unwarranted. You can get your doctor to request the MRI results. They will most likely give you a copy of the report a well as a computer generated disk of the actual images. BellyBelly Life Subscriber. Patients that genuinely can not comprehend why I (a receptionist with no clinical * To protect your identity do not use your full name. Sometimes, it's appropriate to deliver lab results at a face-to-face appointment. (My breast cancer results were given to me over the phone by my NP of twenty years, my doc was off that day and they knew I wanted the results asap. Please note, we cannot prescribe controlled substances, diet pills, antipsychotics, or other abusable medications. I have a cyst in my head, and get MRIs or CT scans frequently to check on it. Follow-up labs can tell you whether your strategies are working. First, he will confirm the results; the bad news is an important stimulus for patients as it shocks their nerves out of danger, so results need to be correct. They finally started being willing to give me the results over the phone. I might be wrong and jumping to conclusion, so dont make your patient worry until youre sure about the results. Video chat with a U.S. board-certified doctor 24/7 in less than one minute for common issues such as: colds and coughs, stomach symptoms, bladder infections, rashes, and more. At an appointment, your healthcare provider can explain options and tell you whether more testing is needed. Read over sons old MRI results. The first few times I had to go in for the results, even though they and I knew it was nothing. The father of the patient asked me not to tell his son the results altogether, so I shared the info gradually in different appointments. I barely got out of the pharmacy after the appointment & I got a call on my cell from the doctor's office telling me of my CT scan tomorrow! I knew he knew when he did the biopsy; his voice changed a bit. But because of the other symptoms, she is having me do a pelvic & abdominal CT scan with contrast & without. But I have spent so much $ since I don't have insurance that I don't know if I will do an MRI. How long should a patient wait on a doctor to come back to him with diagnosis? To comment on this thread you need to create a Mumsnet account. Family Practice. What could it be where they wouldn't tell me & still have me come in to explain it more? Here's the funny thing: he said I could call him any time if I had any questions. I was there for about an hour. HealthTap uses cookies to enhance your site experience and for analytics and advertising purposes. All rights reserved. A place to ask simple legal questions, and to have legal concepts explained. Access to results without oversight breeds unnecessary stress (patients dont know what is worth worrying about, google is not reliable), can delay appropriate treatments (if a patient decides something is irrelevant so doesnt return to their practitioner). Im obviously thinking the worse and to prepare myself. My doctor wanted me to do the same thing with my MRI - but I think it is honestly just so they can get another co-pay. So if you went for those tests which may need further tests, and require the patient in person, then the phone might not help you. Still blood in the urine, she said the last test either the dip was a false positive or the person on the microscope just didn't see the tiny cells. Be wary of any office that says they only contact you "if there is a problem." First, you have the right to see the results of every test you undergo. For a better experience, please enable JavaScript in your browser before proceeding. Otherwise miscommunication can happen. We want you to understand the seriousness of your test nature, whether you went only for a Malaria test or youve some serious problem. I have titanium in my back, they wont do MRI's CVNB. MRI RESULTS OVER PHONE 25 Sep 2022 17:11 in response to bethahite727 Thanks for following your post up and I hope you've been in good health since. You cant just get a copy of the report because you literally wouldnt have the first idea what youre reading. Is the Pixar Motorcade Gone From Disney's Hollywood Studios? Sometimes you need to know more than just "positive" or "negative.". Do I have a right to get a copy of my records from my doctor? Now, could you imagine if that got into the hands of a patient who had zero experience in the medical field without their doctor explaining the report to them first? Ok first response was rather rude and uncalled for. I would ask him to give me a call. As long as they didn't suggest you "bring along your DH or another family member" - as they did when my friend was diagnosed with breast cancer - I think you're safe.. She was quite worried about the results, the doctor advised her to come for an appointment after the CT scan was done. What does this mean. In 2012, a survey was conducted byHarvard Medical Schools professor Lisa Lezzioni, which was based on the views of 1800+ doctors about disclosing or withholding of the info. Ive since received a letter also and a wide variety of abnormalities, too numerous to list. Do not give survival statistics to the patient. I explained that I am 100kms from them so she spoke to the doctor and he was going to read over them and then call me with the results. You have a right to them and we have now told our oncologist to tell us. of the body. If the office says they can't deliver results by phone because it violates HIPAA privacy laws, they're wrong. "Here's Terri's brain". Don't wait. The doctor said it would be too burdensome for an independent doctor like him to run a site like that. KaOTiK Lifer Feb 5, 2001 10,877 7 81 Jul 18, 2013 #11 You can also obtain your results directly from the lab. You won't know whether you're fine or the results were somehow lost or not properly communicated to you. Most insurers don't want to pay for unnecessary appointments. Trisha Torrey is a patient empowerment and advocacy consultant. He saw my results before they were released to my patient portal? Is there a way to get it somehow? After the MRI I got lunch and went in to work. 2.3M subscribers in the legaladvice community. The questions were a simple yes/no and the doctor was done within 5 minutes ($$$). Also it is probably required that you receive your results from a doctor rather than a clerical worker or nurse. Make a follow-up appointment beforehand if the results might be something you need to discuss. For these, please consult a doctor (virtually or in person). They're an easy way to view detailed test results as soon as theyre available. Or they may be more nuanced or open to interpretation. The radiologist called at 8:28am two days after the biopsy: Wednesday, October 22, 2014. I don't know if it is certain things they upload or certain places that add it. If you take the report and go without seeing the doctor then how are you supposed to proceed with the radiologists recommendations? * To protect your identity do not use your full name. She doesn't think the flank pain is my kidney because you barely touch it or lean back on it & it hurts. First, you have the right to see the results of every test you undergo. Youve been feeling low for quite a long time. I was told my my neuro that they place the scans on some specific software that only the hospital has, so she couldnt give me copies that I could view in a normal computer, but she could tell me what the scans showed. Love a friend xxx. Have to wait 2 weeks to see doc. I think most doctors are like this, whether it is good or not so good news, it will sound a lot worse over the phone and will worry you more. It said moderate right & mild left mastoid disease airspace disease. In his experience, the Doctor said that a single symptom can be explained in multiple ways. They can also leave a voicemail message requesting you return the call.. If you have titanium in your back at the level thast they are trying to MRI then it causes the area to be obscured like it is under water or something. Doc won't give knee MRI results out over the phone. 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