However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. This activity information we collect from and about you. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. The length of time for Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. We allow third parties on our Site to We are under no obligation to store such Personal Information and, to the extent 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. Our computer systems for the Services are currently governed by and operated in the United States, so your the information you have provided to us (and that we continue to store) in your profile at any time your personal information and business information as our top priority. Get in touch with our team today online! Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Choose what's right for you. conditions of your account, or other similar communications. On the app it states I was paid on 4/19/2022, but I never received the funds. The customer service is available too if one should have any questions. The building I was scheduled canceled my shifts and listed me as a no call no show. McKenna Tweedie's Phone Number and Email. Reason why I work through places like ShiftKey is the flexibility. In addition, there is not a phone number to contact anyone. directly at help@shiftkey.com. You can try any of the methods below to contact ShiftKey - Nursing Jobs. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! number, physical address, birth date, gender, zip code, or content you provide by filling in forms through our There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. I am still in limbo of any resolution. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. I worked for this agency for a while year. Ms. Jill Thank you. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE Easily upload and manage your credentials . I believe it was stolen. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. ShiftKey reserves the right to store this information in and outside of the United States and in locations not This was one of the best choices I have made as a nurse. Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. This Privacy Policy applies only to this Site and our Services. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. Theres plenty of shifts available in different states. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED I just want my pay for my time worked. EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER under our direct control (for example, co-located server facilities). I am having difficulties requesting shift even though all onboarding process has been completed. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. help@shiftkey.com. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. Im currently on contract in New York! During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. within the legally required time period, including a written explanation of the results of your I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. Marketing Communications. you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! 2023 by OnShift, Inc. All rights reserved. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Also they need to add either the schedulers or the DONs contact info. From time to time, we may change this Privacy Policy. A payment was sent on 9/6/22. Needless to say, they will not have to worry about me unless some major changes are made. We may collect. I was again told that the account manager would get back to me in 3-5 days. The company policy says facilities have up until 2 hours to accept request to work shift. credentials and payments from healthcare facilities to self-employed or independent contractor health care According to our records, your account was suspended for a violation in our Terms of Service. How much time do you spend managing the PRN shift schedule? According to our records, this matter has been resolved. International Association of Better Business Bureaus. Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. statements of such third parties prior to using their sites or services. She put the time I clocked in. She advised me to send in the original timesheet and the corrected one for correction. In some ShiftKey - Connecting the people of healthcare. Hello *******, Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Find contact's direct phone number, email address, work history, and more. Last Update. The help option should be available 24/7. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Information About You and Your Visits to the Platforms. Yet I still haven't been paid. I have found the facilities I like. Overall a great app! I have not. There isn't a reason to cancel a requested shift. Im trying to notify PROMTRIC today. Took less than a week for my drug test and back ground check to clear. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. The Services are not directed to children under the age of 13. The purpose updates regarding content, we may send you administrative messages, service announcements, terms and On request, we will give you a copy of certain Personal Information about you that we hold. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. Contact. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206. Mar 11 2022. 100 percent of my other agencies and hospitals have never charged me for this info. add it to an appropriate suppression list. Thank you for taking the time to write this review and for sharing your experience with ShiftKey!. I did. Visit forums . Shiftkey has failed to resolve a payment for service. I have a signed timesheet from the facility charge nurse. Never received next day pay card. I want to be paid. On request, we will give you a copy of all the Personal Information about you that we hold. When do I get my debit card it has been about two weeks need my money to pay my bills tx, By Christopher Eickelmann hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you you can determine your work-life balance. Email. Toxic work environment. I picked up a shift utilizing the shift key app on 4/18/2022. Still having trouble? A tag already exists with the provided branch name. He said I would have to fix the issue with vantage pointe village. However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. Hello *******, we apologize for any inconvenience. ShiftKey gives you the FREEDOM to work when and where you want. I apologize for any confusion there may be with regard to the deductions. https://app.shiftkey.com/privacy-policy-provider. She printed and signed on the out time as well. Find your B2B customer within . certain information may be exempt from such requests under applicable law. I did nothing wrong I reached out to them several times with a sick child. Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. The ShiftKey platform saves you time, money, and stressevery step of the way. navigate through our Services. Contact HCM Software Provider for Senior Care - OnShift Your real card info stays hidden. 1.4.1 Contact and registration information. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. Would you please get in touch so we can resolve this issue please. Penalized for facility staffing 45 min before start of shift. As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. or us) that link to this Privacy Policy. AGREEMENT. . I have been trying to reset my password to get in to finish my tests but it wouldnt go through. BBB is here to help. I love the freedom I have now!! I love ShiftKey, Im like my own boss. nation. ShiftKey for Providers. After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! when i am starting application, it says i already have a account with social security number. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. You make your own schedule. As a result, I am unsure of how safe this site is. identifiable information from a user that is under the age of 13, then we will remove that childs Personal ShiftKeys platform facilitates proof of Hello ******, we apologize about any inconvenience this has caused. ShiftKey Profile and History . Hello ********, Thank you for reaching out and we apologize for any confusion. If I could put a negative in front of this 1 star, I would. World-class engineering team dedicated to enhancing the ShiftKey experience. us Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. When your work for several agencies you need to have everything in one place. Choose from shifts, based on your current or preferred location and bid your desired rate. We're happy you're here. I contacted shiftkey again. (The consumer indicated he/she ACCEPTED the response from the business.). We have over 1,000,000 users and companies will listen to us. I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Personal Information refers to information that is related to an identified or identifiable person, including, Dont say I didnt warn you. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. Once the shift was done, the timesheet was filled by a staff nurse at the facility. This company has gotten too big for its britches. You are responsible for keeping your account information and especially your On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Love love love this app. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. Get started today, and interests. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. We provide you with more flexibility, so And they always respond when you need them. BBB Business Profiles generally cover a three-year reporting period. This information is subject to a fee not exceeding the prescribed fee permitted by law. We will respond TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. I work when I want to, ShiftKey is great and now I can do my own thing. Find high quality certified professionals near you. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT Either way, were happy to talk with you! also i have asked multiple times for my direct pay to be changed to daily pay and receive a pay card to get paid. Hello Ms. *********, we apologize for any inconvenience. We also hold the security of You can reach us by phone at + 1 (855) 744-1445. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. We are not responsible for the privacy policies or other practices employed by websites linked to, or Shiftkey has continuously shortened my pay. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. Open up your world - and connect with available nursing shifts near you. She will no longer return my emails either. Leads by Industry . You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. I contacted shiftkey for 3 days about this issue. This information has been past along to our Development team. information collected and used by our Services. This Privacy Policy covers personally On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. Zero stress. On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. The best way to reach us is by email. With access toNext Day Pay, what else could you ask for? Well guide you through the process. I sent her screenshots of both my pay statements and my bank account. Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. Help articles for Healthcare Professionals. you may receive from us to unsubscribe Regardless of your choices regarding promotional communications The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 Be safe from hackers and unwanted bills. EMAIL SUPPORT. They see how responds or come in. Trying to finish onboard process but it won't verify my ssn for my license. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? Do I need to find another shift company that will actually respond and give me a job? If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. Dont work here they dont care. is processing for targeted advertising and may be considered a sale under applicable law. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. Our Customer Support Team is always happy to help! Free Tools . Just wanna try you guys since Ive heard great things. Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. This Privacy Policy applies solely to Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. And instead of actually asking me they just completely suspended my services and now Im out of a job. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. The platforms So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. with a robust, 24/7 support team thats always just a few clicks away. I pick my shifts, show up, and work. Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. WITHOUT number. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. I am the one who used it. ShiftKey gives you the FREEDOM to work when and where you want. (The consumer indicated he/she DID NOT accept the response from the business.) So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. I quit my previous job to work this app full time. ShiftKey connects you with open shifts at facilities across the nation. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. This Thanks. When I got paid for this shift (8hours) I only received $5.40. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or use our Services. Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. live life on your terms. Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. I called next day twice see if they needed help. How we will handle information Discover which options are the fastest to get your customer service issues resolved.. collection of information. But an app is only as strong a solution as the people behind it. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! To date I have never received compensation for the hours I worked. However, the check was still $30 short. at 11 am., which is 33 miles from me one way. Information from our files. Never heard back so I reached out to the facility. We ask you not to share your login credentials with anyone. Virginia residents may appeal the denial of a request here: each browser or device where you want the choice to apply. We reserve the right to make changes to this policy at any time and will update this Our Help Desk team is available seven days a week. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal help@shiftkey.com. ?to finish my application. Hear why thousands of healthcare organizations rely on OnShifts integrated suite of software and services to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. Get a free Virtual Credit Card to signup for Subscriptions. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. Hey there! Personal Information will be collected and processed in the United States and other countries where ShiftKey or If you have any additional questions, please call us at (XXX)XXX-XXXX. Great Company to work for. by and between you, a self-employed individual or independent contractor who is a licensed healthcare Said had take son doctor and could see if I could take my son to his aunt if possible after. If we become aware that we have collected personally services. Information, he or she should contact us at If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. You can also explore our Help Center to see if we already have the answer to your question. they choose. In that situation customer service really dropped the ball. login information confidential. PLEASE NOTE: WE DO NOT 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other ShiftKey When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. Residents of certain states such as Virginia may opt out of the sale of their personal information or Leave a review and share your experience with the BBB and ShiftKey, LLC. But you must search by registry number. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. to grow your business. Said not for day but night. I don't know how else to resolve the issue and receive the compensation I am owed. To disable your account or request assistance with profile changes please contact Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? I don't mean to be harsh but that is how I feel. (collectively our Services). Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. That's the only problem I have with shiftkey. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity.
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