MSC Cruises was one of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Cruise Line. Marketed for those cruisers who want good value and a pleasant stay. If needed, or in the event of an emergency, the parents will be notified promptly, possibly by using beepers. Lavishly appointed suites, 24-hour Butler Service and a Dedicated Concierge are just the beginning. Priority boarding helps you get on board quicker so you can start your . Thank you for visiting our site and we look forward to seeing you on board soon! I'm interested in the answer! NB: Easy Onboard does not expedite your disembarkation process. priority disembarkation and boarding on shore excursions days; free premium alcohol and Wi-Fi packages; a bathrobe and slippers; complimentary access to the Aurea Spa thermal suite; 24-hour . We arrived around 12:30 pm for our cruise sailing out of Genoa, Italy. Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. 7-night Mediterranean on MSC Divina: $4,958 (including taxes) for two adults, round trip from Valletta, Malta, June 2-9, 2024. The MSC Terrace is open in the spring and summer months, weather permitting. At MSC the Club is actually not that good. Members; 197 March 27, 2017; Virginia, USA We were stymied only once in Miami when they would not open the doors until 12 noon and we had to stand outside for 1 1/2 hrs. Aurea priority boarding at Port Canaveral for Meraviglia.. By PTC DAWG, 6 hours ago in MSC Cruises. For cruises including flight connections, you should check-in on the airline website anytime from 23 hours before departure or at the airline Check-In desk at least two hours before the flight departure time. The equipment and machines used for haemodialysis treatment are carried on board certain cruises only. Pool area Alcohol-Free Package: $25 / 19 per day. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. - Things NOT to pack: alcohol, firearms, sharp objects, kettles, irons, food or beverages, drones, Galaxy Note7 (all forbidden on board). At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. Beautiful ship- TERRIBLE service. They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. Qualified multilingual personnel, OTHER PRIVILEGES On request, the butler will also unpack guests suitcases. MSC Euribia deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. You don't specify the port. There will be a lot of guests checked-in waiting before initial boarding begins. Otherwise they will be confiscated during check-in and returned at the end of the cruise. An MSC Ground Hostess is always on hand to assist you and provide information on flights, etc. Ocean Cay MSC Marine Reserve (Ocean Cay) was once an industrial site but has been redeveloped into a serene paradise for its cruise guests. Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Contact details LOGIN or MANAGE YOUR BOOKING. - In order to receive your e-tickets you must complete web check-in, be paid in full and you must be within 20 days of your cruise departure Regardless of the stage of pregnancy, before going on a cruise it is advisable to consult a doctor who will be able to establish whether the guest is fit to travel. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. We received a note upon arrival to check-in that they actually started boarding at 10:00 a.m. One thing that helped was that not everyone boarded in Genoa. 10. By In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. Following! Yes, provided that they have partial hearing disabilities and there is a TDD kit in their cabin (including light and vibrating devices, a text phone and an analogue alarm clock). We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. ****Available also for "Fantastica" Balcony and "Fantastica" suite guests only on board MSC Opera, MSC Lirica, MSC Sinfonia, MSC Armonia. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Open-air sports facilities Are there wheelchairs available to passengers? Started June 21, 2021, By tring, March 29, 2017 in MSC Cruises. All children, including those with disabilities, are assigned to an entertainment area according to their age. MSC gives you the chance to book yourluggage delivery servicefrom your home to your cabin and viceversa thanks to the MSC guest dedicated partnership with Bagexpress. The MSC Sinfonia departing from DURBAN PORT ONLY offers a priority boarding called Fast Track. Join before the cruise and earn 100 bonus points. Their modern ships do offer lots for those cruisers who dont want to spend a lot on extras but still have a good vacation. Easy Onboard may be the solution for you. Proceed to the security control. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). We therefore ask that guests inform us of any needs they have when they make their booking, or at the latest two working days before departure. Visit our website for more boarding tips. *The free cruise change is applicable either on the cruise dates or on the destination. I didn't know you were assigned a boarding time, just another week+ until I can see our E-tickets. The majority of ports are fully accessible, but it is nevertheless advisable to check the details in the relevant section. On request, the butler will also unpack guests suitcases. On all MSC Grand Voyages to/from The Caribbean, South America, South Africa and The United Arab Emirates, the above mentioned guidelines represent the maximum limit allowed per person. 1. The charge per person per night can be paid onboard at the end of the cruise or prepaid at the time of booking. CC Help Jenn Do you know that your browser is out of date? Read all the information regarding the halting of our ships & booking updates here. For any other requirements not expressly mentioned in this section, please get in touch with your travel agent. Worth Reading: MSC . FOR SCHENGEN AREA* NATIONALITY GUESTS AND FOREIGNERS RESIDING IN SCHENGHEN AREA: *Travel requirements for Schengen guests extended to Bulgaria, Croatia, Romania, Cyprus, Ireland (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), extended to Bulgaria, Croatia, Romania, Cyprus & Rep. of Ireland. MSC Seaside | Boarding the Ship, Yacht Club Cabin Tour & Top Sail Lounge | MSC Cruises Vlog Day 01 30,776 views Jun 9, 2018 332 Dislike Share Save Description Sean & Stef 22.6K subscribers. 2023 MSC Cruises S.A. All rights reserved. MSC Lounge and MSC Terrace We staying in alster crowne plaza too. we will just get a taxi from cp as much easier . Do you know that your browser is out of date? Followers 2. Then proceed to your cabin. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available exclusively for our Guests, on days when our ships are operating from the port of Genoa. Any cruise change shall be requested through our contact centers. Opportunity to choose the cabin and its location How much sooner does Priority boarding start than main boarding on MSC? MSC Seashore. The MSC Terrace is open in the spring and summer months, weather permitting. Global website of MSC Cruises - cruise to your preferred destinations including the Mediterranean, Caribbean, Northern Europe, Canary Islands, Emirates and more. MSC for Me (where available), FOOD & DRINKS BENEFITS - Completing the web check-in does not guarantee any form of priority during embarkation. - Things to keep in your hand luggage: travel documents, luggage tags (to be attached on arrival at the embarkation port), money, jewellery, electronic devices, medicines, nappies, and any other valuables or items you may need at short notice. Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. All our ships are fitted with Braille signs in public areas, in lifts and at the entrance to cabins. Our experience with MSC and lack of communications is scaring me. View deals of MSC Poesia Stateroom 14044. We're seasoned cruisers with most experience on NCL, having also sailed RCCL and Carnival a few times each most recently. (Southbound), Grand Voyages from Caribbean (Southbound). Bari, Italy. You should also attend the MSC Cruise Guide, an important presentation where they will find out all you need to know in order to live your cruise to the full. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. In order to help you trace any lost luggage in the most efficient way, we ask you to present a copy of the P.I.R. For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special. For any additional information, please consult the below grids. There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. . We are new to MSC and will be in a Fantastica Balcony on deck 9. The Hotel Service charges do not apply to children under 2 years of age old at the time of the cruise departure date. The buffets are popular on MSC cruises, operating 20 hours a day. Yes, provided you do not reach or exceed the twenty-fourth week of pregnancy during the trip. In the event that case your cabin is not yet ready yet, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name. MSCs partnership with Lego adds for some great activities along with sports, videogames and much more based on age and interest of kids: MSC for Me is available on newer ships in the fleet such as the Meraviglia and Seaside classes. 1. Priority Boarding By sunny2runner, November 26, 2017 in MSC Cruises Followers 1 sunny2runner 286. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. Many thanks and we look forward to welcoming you onboard very soon. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Go to the webcheck-in Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. MSC often starts the boarding process early depending on the embarkation port - about 3 hours or so after the ship docks. We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. Guests can enjoy free loungers on one of its eight different beaches. Make Sure Your Voice Is Heard! Once on board, passengers are advised to look at the programme of available tours through the Excursions Office. Do you know that your browser is out of date? MSC Cruise ships have numerous food venues to satisfy a wide range of palettes and preferences. Share More sharing options. Premium Extra Package: $69 / 56 per day. Take part in the obligatory safety drill. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. BOOKING FLEXIBILITY Yes, provided that he/she is fully independent. As far as. MSC Cruises declines all responsibility for Guests who do not adhere to the recommendations on the prevention of infectious diseases. Children with disabilities have regular access to all on-board services and facilities: although they do not offer a childcare service, entertainment staff are trained to provide a wide range of entertainment aimed specifically at youngsters. Home; . Board the ship where staff will take your security picture, if you have not already done so via the MSC for Me app or web check-in(if available). The Silver level also brings an unspecified milestone reward. On working days requests are usually dealt instantly. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Well equipped gym with panoramic view Will likely get there early and hope for the best as we will likely have to check out of our hotel by midday. The majority of excursions are fully accessible, but it is nevertheless advisable to check the details in the relevant section. On board our ships you'll enjoy of our endless entertainment options and relax on our pools and restaurants with total peace of mind. You will be able to leave a comment after signing in, By In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. Check-In closes 2 hours before the ship departure time. The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. EXPLORE our SHIPS Special Occasions MSC Cruises, the perfect place to celebrate your special occasion Symbolic Wedding Anniversary Debutant ceremonies Honeymooners Thank you for visiting MSC Cruises Minors Package: $17 / 13 per day. Flights. Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of add-ons to increase onboard spending. Before arriving at the port . 1.2 By placing a Booking, the person making the Booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by the Booking Terms & Conditions and that he/she has authority to accept these Booking . MSC for Me (where available) Thank you this is a very useful reply. Can a passenger with hearing disabilities travel alone? Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). Time depend on US Customs mood. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. Recommended Posts. Food and drink may only be brought on board for health reasons. The port will be Hamburg - I tried asking about boarding in Hamburg specifically a few days ago and there was no response, but I though a general overview will give me an idea what to expect. Valuable luggage and insurance Cabin # 14044 is a Category B3 - Aurea Balcony Stateroom on Deck 14. Close. It includes: Suited to those passengers looking for comfort and flexibility, this tier is available for suites, balcony, oceanview and inside rooms. 1. In some cases, however, closer examination may be necessary and replies may take a little longer. MSC's family cabin 9. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charge will become mandatory as an integrated part of the total price. Started August 27, 2021, By Seek the extraordinary and make your cruise holiday an unforgettable adventure. Free priority boarding: Save time with priority boarding on the day of embarkation. Go to the embarkation area with your ticket and all personal travel documents required for the cruise, where you should show your embarkation form and documents to our staff. The service is available on the following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Czech Republic, Slovakia, Romania, Spain, Slovenia, Sweden and Hungary (except Channel Islands, Canary Islands, the cities of Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus). 2023 MSC Cruises S.A. All rights reserved. The most spectacular suite at sea is likely Regent Seven Seas Cruises' Regent Suite. Read More. There are 19 passenger decks, 11 with cabins. LauraS Cruisers' Choice Awards! This tier is available for balcony, oceanview, and interior staterooms. They will give you the particular number being issued at the time of your arrival, regardless of what boarding time your tickets indicate. Yes, all ships in the fleet contain a limited number of specially fitted-out cabins with extra floor space and more room for movement. How does the Aurea priority boarding service work? Good luck! Who gets priority boarding on Princess cruises? All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. Living on the east coast of Canada, she shares cruising tips and information with fellow Canucks seeking a reprieve from the great white north. Basketball, volleyball, tennis, squash and soccer, Discounted drink packages at the time of booking, Opportunity to select cabin and superior locations, Complimentary picture at Mediterranean night, Opportunity to select cabin and its location, Discounted drink package at the time of booking, 20% off specialty dining package (prepaid), Excursions in ports (except beach in Ocean Cay), Beverage packages MSC has five different types of drink packages to choose from, Dining packages for specialty restaurants, Spa and wellness a variety of spa and wellness treatments, beauty salon and barbershop. MSC Cruises USA regrets to inform you that we have made the difficult decision to cancel or change select cruises below. They shall be confiscated and can be taken off the ship to be used while in port. They will be checked at the cruise terminal and during boarding. Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . MSC will assign you a one hour boarding window; I cannot say how that hour is determined (unless you are in Yacht Club). > Cruise Lines > MSC Cruises > MSC Magnifica > Deck Plans > Cabin # 12112. x. Our priority is the health and safety of our guests and crew. We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. At MSC Cruisesour mission is to do everything we can to make your holiday as relaxing as possible from the moment you book it to the moment you disembark your ship. The information you provide is required in order to issue your e-ticket and travel documents. If you book your cruise directly with MSC Cruises, then you should personally complete the web check-in process. For further information on this service please contact your travel agent. . Welcome to the luxurious MSC Yacht Club. If you are already a member with an upcoming confirmed cruise with MSC, update or confirm before your cruise your contact details (email, mobile, phone or address) to collect 100 extra points. Recommended Posts. Guests are encouraged to limit their checked luggage to two suitcases per person (not exceeding 90x75x43 cm in size and 23 kg in weight per bag), and two pieces of hand luggage per person (not exceeding 56x45x25 cm in size and 23 kg in weight per bag). Your browser may be out of date or not compatible with our new site and may not be secure. Mon-Fri 8.00 - 16.00. So, go at the time that suits you - it'll be fine. September 30, 2022 , Cruise Industry. MSC Cruises ; Aurea Priority Boarding Please Read: COVID-related Discussion. People seemed to be embarking and disembarking at at least two of our port stops which really cut down on the number of people trying to get on at the same time. . Modern ships and elegant cabins We feel we may as well wait there than in a hotel. > Priority boarding & luggage (only on embarkation day) > Dedicated priority check-in and check-out > Entry to exclusive areas "The One Sun Deck" and "Top Sail Lounge . If we are notified after this deadline we will do everything in our power to provide the services requested, but this may not be possible at such short notice. Priority boarding See all details Bella Experience Available with Balcony, Ocean View with Partial View and Interior staterooms Booking flexibility Comfort Food and Drinks benefits Sport and Entertainment Services Other privileges Fantastica Experience Available with Suite, Balcony, Family Staterooms, Ocean View and Interior staterooms. - Completing the web check-in does not guarantee any form of priority during embarkation Collect your Cruise Card and MSC wrist band (if available). 2:00 PM. Please enter your booking details below, access the web check-in and locate the health questionnaire section as well as the passage contract. Enter these details to start the web check-in: I confirm I have read the Privacy Policy of MSC Cruises S.A. and the general service conditions available in the website footer, 2023 MSC Cruises S.A. All rights reserved. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. 1 - 10 of 8,704 MSC Cruise Reviews. Cruisers' Choice Awards! Did you have any problems getting these things while on board. Activate your Cruise Card for onboard purchases. Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. Do on-board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? Alternatively, you may travel with another insurance policy covering the above risks. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. You'll be given a number when you arrive -. Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America Check-in online is available up to 24 hours before your cruise departure date. DECK 19. These will be returned the evening before disembarkation. The insurance should be in place to cover you and your family, from the confirmation of your booking until the end of the cruise, your cruise and flight or your Stay & Cruise package. Cruise Embarkation. IMPORTANT INFORMATION FOR CRUISES CALLING IN THE UK. how much sooner does priority boarding start than main boarding on msc? Change or confirm your contact details in the online personal area or during the web check-in. Updated: Dec 19, 2021 The health and safety of our guests and crew members is our priority. Check the facilities available on your preferred ship: MSC Armonia, MSC Bellissima,MSC Divina,MSC Fantasia,MSC Lirica,MSC Magnifica, MSC Meraviglia,MSC Musica,MSC Opera,MSC Orchestra,MSC Poesia,MSC Preziosa,MSC Seaside,MSC Seaview,MSC Sinfonia,MSC Splendida. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. They shall be confiscated and can be taken off the ship to be used while in port. Can I undergo dialysis treatment onboard? Those on the priority line will be checked in across all the desks ahead of the general line. MSC Cruises ; Aurea priority boarding at Port Canaveral for Meraviglia.. Make Sure Your Voice Is Heard! Airlines reserve the right to charge a supplement for excess luggage. Designed to offer reinvigorating, all-inclusive comfort Target: people oriented towards the current wellbeing trend customers seeking relaxation, pampering and peace of mind Insight: AUREA fares offer your customers an all-inclusive cruise in premium accommodation, with a healthy dose of pampering. By MSC Voyagers Club points, Available with Balcony, Ocean View and Interior cabins, BOOKING FLEXIBILITY With every new ship, MSC Cruises keeps improving their Yacht Club, and on MSC Seashore, the space is at the top of its game. By gatlinburg, March 6, 2019 in MSC Cruises. Received our e-tickets (earlier than anticipated). Can I bring my Mobility Scooter/Wheelchair on Board? We booked a 3 night cruise embarking in Hamburg on 3rd September and have assumed that there will not be one as the official information says not - however, I found out after booking that we are joining part way through a 7 night cruise and usually the formal nights are on sea days so I'm now wondering if I need to pack a glitzy frock for Monday 4th - any info you can give will be greatly appreciated. For cruises including flight connections, please follow any instructions given by the airline. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. June 14, 2016. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. You come to us with proof and we make you a top-tier member with our loyalty scheme despite the fact you've never cruise with us before. Are the ports visited during the cruise accessible to passengers with disabilities or reduced mobility? Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. My Choice Dining**. No refunds will be given to individuals who fail to bring proper documentation. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charges will become mandatory as an integral part of the total cruise price. All Rights Reserved. MSC Cruises offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. Prams and wheelchairs 6-10 Cruises Age 30s. Priority boarding 24-hour room service (free delivery) See all details BELLA EXPERIENCE Available with guaranteed staterooms Booking Flexibility Comfort Food and Drinks Sports and Entertainment Services Other Privileges Fantastica Experience Available with Balcony, Ocean View and Interior cabins Booking Flexibility Comfort Food and Drinks CC Help Jenn I realise things can well be different on the day, but I was looking for a rough guide. If you have no insurance in place, please note that you might be exposed to additional costs The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. We are in an IHG hotel in Hamburg and can have a late checkout with them (if available) due to our loyalty club level, so may be able to stay in our room until about 2pm. Priority boarding . Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety. Copyright Cruise Blog Media LLC 2023. All on-board staff receives special in-house training so that they are aware of the needs of passengers with disabilities or reduced mobility and are able to give them the necessary assistance.
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