That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Easy to Set-up, Easy to Use. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. Find top employees, contact details and business statistics at RocketReach. Maintain social distancing guidelines of 6 feet or more. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. For more info, please call 772-466-1600, ext. Contact Us Pay My Bill Apply For Service. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. However, the people who live at the complex said they never have had to do without it. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. Optional- Enrollment allows customer to utilize all services offered. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. The service area is established by the Florida Public Service Commission. These categories are ranked against standards set by the Public Power Communities across the nation. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Electric & Gas Developer Responsibilities. Eligibility requirements apply. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. We strongly urge you to follow all CDC and SLC. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Eligibility criteria must be met and funding is limited for this one-time assistance. Pay Your Bill Online. You may print your bill statement right from your home or business. However, the company would continue to operate from its current location on U.S. 1. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. About St. Lucie County Utilities; Customer Service. You can pay them directly on this website. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! If you have an online account, log in and click on My Profile. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. On time payment is available without enrollment. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Mobile Payment Options, including internet and auto pay. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. There is a 24-hour Kiosk available on the west side of the building at 206 S 6th Street. Public Utilities; About Us. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Residents will need to provide documentation of past-due payments to support the need for assistance. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. Select pay by text and save a payment method. You can be assured we will respond in an expeditious manner to restore the power. Pay via Auto Pay. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. They want a land that is slab ready. 3900) is open from 9:00 am to 5:00 pm. The Customer Service Lobby located at 206 S. 6thStreet has re-opened with protective measures in place designed to protect the health and safety of FPUA customers and staff. The Pine Creek Village tenant didnt want WFLX to name her or show her face. 3900) will be open normal business hours, 9 am to 5 pm. Payments accepted 8:00 am to 4:30 pm Monday Friday. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Electric & Gas Engineering provides outdoor lighting services to the public. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. Its been real tough, because I have kids and I have a disabled son, she said. Customer must have a current balance with no past due account balance. FPUA will resume disconnection of services for non-payment beginning July 27, 2020. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. Pay over the Internet. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. Automatic Bill Payment. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. Welcome to the Pierce Utilities Billing System. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . 3900 or email cs@fpua.com to set up a payment plan. Cover your mouth and nose with a tissue when coughing or sneezing. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. Please call customer service at 772-466-1600, ext. WFLX wanted to know why the accounts were past due. $2.25 fee for Credit Cards The Kiosk accepts cash, credit/debit cards and checks. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. This convenient option eliminates the necessity of coming to one of our locations to make payments. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. The second phase, expected to be available later this month, will include direct payments to the business community. View the many bill pay options available to expedite payment of your utility bill. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. Enter employee name to find & verify emails, phones, social links, etc. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. Pay via AutoPay. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. Eligibility requirements apply. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Please call customer service at 772-466-1600, ext. Please log on to. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! She fears property managers might retaliate, possibly even evict her and she cant afford that. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. For additional information please call FPUA Customer Service at 772-466-1600, ext. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. Additional community resources are available as well. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. 24-Hour Account Access. 67-1391. Select Update Account Information and choose text notifications. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. How can I pay my Fort Pierce Utilities Authority bill? Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. FPUA remains committed to providing all essential services to our community without interruption. Jazz Society Fort Pierce Craft Music and Jazz On the River. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. Stay safe! Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Register online and have your utility bill payment automatically deducted from your checking account each month. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Details on this program will be released soon. FPUA will resume assessing late fees on July 27, 2020. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. 3900. *Service disconnects for non-payment will resume on Monday, July 27, 2020. Customers must enter doors on the east side of the building and exit doors on west side of the building. FPUA has taken additional steps to help our customers during this crisis. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. Individual reclaimed water customers will be kept up-to-date as availability changes. Call your doctor to discuss symptoms before visiting the office. WELCOME TO THE ONLINE PAYMENT CENTER. The outside Kiosk and the payment drop box located on the west side of the building remain available 24/7. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Please enable JavaScript in your browser for a better user experience. If you have an online account, log in, and click on My Profile. 141. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. All rights reserved. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. A maximum of 6 customers will be permitted inside the lobby at one time. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. Then, the remaining balance can be paid over a period of six (6) months. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . - Manage notification subscriptions, save form progress and more. Please call customer service at 772-466-1600, ext. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Create a Website Account - Manage notification subscriptions, save form progress and more. The Kiosk accepts cash, credit/debit cards and check payments. We encourage you to set up an online account atwww.fpua.com. 3900. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Pay by Text. View the most current list of FPUA Board members and their terms. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. Thank you for your patience as we continue to streamline the process. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. 65-1557; and 20 of Ch. Please be patient as you may experience long wait times as we work closely with each and every customer. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Extra personnel will be available to answer incoming calls. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. Select Update Account Information and choose text notifications. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. The service area is established by the Florida Public Service Commission. Payments received before 2 pm will be posted next business day M-F excluding holidays. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. Dry hands with a clean towel or use a warm air hand dryer. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. Make sure you bring your appetite when you come to Friday Fest. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. This program is available through July 24, 2020. Funds raised support education programs and local scholarships. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. FPUA personnel will again ask the series of health-related questions. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers.
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